Corporate Tax Network Client Spotlight: Dr. Connie Shang – Mobile Imaging Veterinary Ultrasound, LLCPosted in Business Tax on May 23rd, 2013 by Greg Lindberg – Comments Off
Shang runs Mobile Imaging Veterinary Ultrasound, LLC. The company is based out of her Arlington, Virginia home. It became a formal business entity in September of 2012. She talked about what her role is.
“I go from one vet hospital to another doing ultrasounds and echocardiograms for them,” she said.
As the name of the company suggests, it is a mobile service that allows her to travel to different places to perform these important medical tests on pets. She brings her own equipment to each location. Shang previously worked as a practicing veterinarian for eight years and is very knowledgeable about what these tests can show.
“I started doing ultrasounds in general practice at a vet hospital I worked at and really enjoyed it,” she said. “I saw there was a need in the market for affordable ultrasounds, which I now provide.”
This “need” she saw was due to a number of things, including the fact that many vets are not well-trained in using this equipment.
“There are lots of general practitioners that are not well-trained in doing this kind of work. I contacted a vet in Texas who became my mentor and trained me.”
According to Shang, there are several reasons why an animal would need an ultrasound or an echocardiogram, she said. Ultrasounds are done for chronic stomach problems, elevated enzyme levels, tumor growth, weight loss, increased appetite, and other infections. Echocardiograms give vets a clearer look at an animal’s heart.
For a business to succeed, Shang said it must offer top-notch customer service and communication to its customers. People have told her that other companies offering similar services lack in these areas. She is striving to change this perception by working very closely with all of her clients.
“It’s not where I want it to be yet, but it’s getting there very quickly.”
She loves the flexibility of being a small business owner. She also likes being in control of things, but this can come with some added pressure.
“I’m accountable for everything that happens. There’s nobody else to blame but myself if anything goes wrong.”
She also said helping people gives her satisfaction since she has a unique payment structure for the vet hospitals and the clients she serves.
“Many pet owners can’t afford certain medical procedures,” she said. “This is a way to help them be able to have tests performed on their animals without breaking the bank.”
Shang believes that small business owners should always have a positive attitude toward their clients.
“My advice is to have a smile on your face and always be friendly,” she said. “Provide the best customer service you possibly can. People really appreciate it if you go above and beyond their expectations.”
To advertise the company, she’s done mass mailings, paid visits to hospitals around town, and has attended networking events. The company also has a website – www.mivudc.com.
Overall, Shang is extremely happy with her new lifestyle as a small business owner.
“My quality of life has improved dramatically,” she said.
Shang is a Corporate Tax Network client. She said she has a great experience.
“Corporate Tax Network has been very responsive,” she said. “My accountant is always available and responds quickly to everything I need.”